Assertive Communication Skills
Does lack of assertiveness create unnecessary stress and poor results, especially if this is lacking among senior executives?
Being assertive is a core communication skill and it means the ability to express oneself effectively and standing up for one’s point of view, while also respecting the rights and beliefs of others. It can also help boost self-esteem and be respected.
At the end of the programme, participants will be able to:
- Enhance their self-esteem and manage communication more effectively
- Evaluate and use the best methods of dealing with aggressive as well as passive bahaviour
- Enhance their self-confidence and develop creative communication methods for different situations
Contact us today at: training@inocrest.com for further discussion.
Essential Workplace Skills Series
- Public Speaking & Presentation Skills
- Effective Workplace Communication Skills
- Train-the-Trainer
- Personal Presentation Skills
- Unleashing Your Personal Impact
- Positive Work Attitude
- Getting Passionate about Customer Service
- Effective Telephone Skills for the front-liners
- Effective Interviewing Skills
- Managing Meetings Effectively
- Managing Time Effectively
- Team Building
- Business Communication Skills For Managers & Supervisors